# How to Change Review Reminders in WooCommerce: A Beginner’s Guide
WooCommerce is a fantastic platform for selling online, but getting customer reviews is crucial for building trust and boosting sales. WooCommerce’s built-in review system is helpful, but the default review reminder settings might not be ideal for your business. This guide shows you how to customize those reminders effectively.
Understanding WooCommerce Review Reminders
WooCommerce automatically sends emails reminding customers to leave reviews after they’ve purchased a product. These emails are designed to increase the number of reviews on your site, which is important for several reasons:
- Increased social proof: Positive reviews build trust and encourage potential buyers.
- Improved SEO: More reviews can improve your search engine rankings.
- Valuable feedback: Reviews provide insights into what your customers like and dislike, helping you improve your products and services.
- No coding required: Plugins Check out this post: How To Set Up Paypal For Woocommerce handle all the technical complexities.
- Wide range of options: You can adjust almost every aspect of the review request email.
- User-friendly interface: Most plugins provide intuitive interfaces, even for non-technical users.
- Email content: Change the text, add your branding, and personalize the message.
- Email timing: Specify the number of days after purchase to send the reminder.
- Multiple email attempts: Send follow-up emails if the customer doesn’t respond to the first one.
- Exclude certain products: You might not want reviews for digital downloads, for instance.
However, the default email might not perfectly fit your brand voice or timing. Perhaps it’s sent too soon or too late, or the email copy isn’t quite right. This is where customization comes in.
Method 1: Using a Plugin Check out this post: How To Add Featured Products In Woocommerce (Easiest Method)
The easiest way to modify review reminder emails is using a plugin. Many plugins offer sophisticated control over email timing, content, and appearance. Here’s why this is often the best approach for beginners:
Example: A popular plugin is “YITH WooCommerce Request a Review. It allows you to customize:
Steps to Use a Plugin (General Example)
1. Install the plugin: Go to your WooCommerce dashboard, navigate to Plugins -> Add New, search for the plugin (e.g., YITH WooCommerce Request a Review), and install it.
2. Activate the plugin: Once installed, activate the plugin.
3. Configure the settings: The plugin will usually have a dedicated settings page where you Check out this post: How To Set Featured Products Order In Woocommerce can adjust the email content, timing, and other parameters. Follow the plugin’s instructions.
Method 2: Customizing the Code (For Advanced Users)
If you’re comfortable with coding, you can directly modify WooCommerce’s core files. This is a more advanced method and requires a thorough understanding of PHP and WooCommerce’s structure. Always back up your files before making any code changes! Incorrect code can break your website.
This method allows for complete control, but it also carries a higher risk. If you make a mistake, it could significantly impact your site’s functionality. Unless you’re confident in your coding abilities, using a plugin is strongly recommended.
Example Code Snippet (Illustrative – Not for direct use without adaptation)
This is a simplified example and might not work directly without modification to fit your specific theme and setup. It illustrates the general concept of altering the email delay:
add_filter( 'woocommerce_email_reminder_delay', 'custom_review_reminder_delay' ); function custom_review_reminder_delay( $delay ) { // Change '7' to your desired delay in days return 7; }
This code snippet changes the review reminder delay to 7 days. You would need to add this code to your theme’s `functions.php` file or a custom plugin. This is a very basic example and you’d need to learn how to adjust the email’s content separately.
Conclusion
Choosing the right method depends on your technical skills and comfort level. For most users, installing a plugin is the easiest and safest way to customize WooCommerce review reminders. However, for those with coding expertise, directly modifying the code offers maximum flexibility. Remember to always prioritize a backup of your website before making any changes. By effectively customizing your review reminders, you can significantly boost your customer feedback and improve your online store’s overall success.
