WooCommerce: How to Add Recipients to Emails (Beyond the Defaults!)
Introduction:
WooCommerce, the leading e-commerce platform for WordPress, handles various transactional emails automatically, like order confirmations, processing updates, and completed order notifications. These emails are crucial for customer communication and maintaining a professional brand image. By default, WooCommerce sends these emails to the customer and the shop admin. However, there are situations where you might need to add extra recipients to these emails. Perhaps you want to notify a fulfillment team, an accountant, or even another customer service representative. This article will guide you through various methods on how to add recipients to WooCommerce emails, ensuring you can keep the right people in the loop.
Main Part: Adding Additional Email Recipients in WooCommerce
There are several ways to add extra recipients to your WooCommerce emails, ranging from simple code snippets to dedicated plugins. We’ll cover the most common and effective approaches:
1. Using the `woocommerce_email_recipient_{email_id}` Filter
This is the recommended method for developers and those comfortable with adding code to their WordPress theme or a custom plugin. It’s flexible and allows you to target specific email types.
- Understanding the Filter: The `woocommerce_email_recipient_{email_id}` filter allows you to modify the recipient list for a specific WooCommerce email. Replace `{email_id}` with the identifier of the email you want to modify. For example, `woocommerce_email_recipient_customer_completed_order` targets the “Customer Completed Learn more about How To Make Woocommerce Shop Page Use Template With Sidebar Order” email.
- Identifying the Email ID: Here are some common WooCommerce email IDs:
- `customer_processing_order`: Order Processing email to the customer.
- `customer_completed_order`: Order Completed email to the customer.
- `customer_invoice`: Customer Invoice email.
- `customer_note`: Customer Note email.
- `customer_reset_password`: Password Reset email.
- `new_order`: New Order email to admin.
- `cancelled_order`: Cancelled Order email to admin.
- `failed_order`: Failed Order email to admin.
- Implementation Example: Add the following code to your theme’s `functions.php` file (or, better yet, a custom plugin):
<?php
add_filter( ‘woocommerce_email_recipient_new_order’, ‘add_extra_recipients_new_order’, 10, 2 );
function add_extra_recipients_new_order( $recipient, $order ) {
// Add the extra Check out this post: How To Use Product Filters In Woocommerce Beaver Builder email address(es). Learn more about How To Set Discount In Woocommerce For Multiple Items Separate multiple addresses with commas.
$extra_emails = ‘[email protected], [email protected]’;
// Check out this post: How To Use Woocommerce Pdf Invoices Combine the original recipient with the extra recipients.
$recipient .= ‘, ‘ . $extra_emails;
return $recipient;
}
?>
- Explanation:
- `add_filter()` hooks into the `woocommerce_email_recipient_new_order` filter.
- `add_extra_recipients_new_order()` is the function that will modify the recipient list.
- Inside the function, `$extra_emails` holds the email addresses you want to add (comma-separated for multiple recipients).
- The function then appends these extra email addresses to the original recipient string.
- `return $recipient;` returns the modified recipient list to WooCommerce.
- Modifying for Other Emails: To modify a different email, simply change `woocommerce_email_recipient_new_order` to the appropriate email ID.
2. Using a Plugin
If you’re not comfortable with code, several plugins can simplify adding recipients to WooCommerce emails.
- WooCommerce Email Manager: Many plugins offer advanced email customization features, including the ability to add extra recipients based on specific order conditions. Search the WordPress plugin repository for “WooCommerce Email Manager” and choose one with good reviews and active support. These plugins often provide a user-friendly interface for adding CC or BCC recipients to different WooCommerce emails.
- Benefits of Using a Plugin:
- Ease of Use: Typically, they offer a visual interface for adding recipients.
- Conditional Logic: Some plugins allow you to add recipients based on order totals, product categories, or other conditions.
- No Code Required: You don’t need to modify your theme files or write any code.
- Considerations:
- Plugin Compatibility: Ensure the plugin is compatible with your WooCommerce version and other installed plugins.
- Performance: Overloading your site with too many plugins can impact performance. Choose well-maintained and lightweight plugins.
3. Modifying the WooCommerce Email Template Files (Less Recommended)
While technically possible, directly modifying the WooCommerce email template files is generally not recommended. This is because:
- Updates Overwrite Changes: When WooCommerce updates, your changes to the template files will be overwritten.
- Maintenance Overhead: You’ll need to carefully track and re-apply your customizations after each update.
If you absolutely need to modify the email content significantly, consider overriding the templates in your theme and using the filter methods mentioned above to add the extra recipients.
Conclusion:
Adding extra recipients to WooCommerce emails is essential for efficient workflow and improved communication within your business. While modifying email templates directly is generally discouraged, utilizing the `woocommerce_email_recipient_{email_id}` filter or employing a dedicated WooCommerce email plugin provides a robust and maintainable solution. Choose Read more about How To Tell When Woocommerce Database Backup Is Done the method that best suits your technical expertise and specific requirements to ensure the right people receive the information they need about your orders. Remember to always test your changes thoroughly to confirm that emails are being sent to the correct recipients.