How to Edit Your WooCommerce Order Confirmation Page: A Beginner’s Guide
Congratulations on launching your WooCommerce store! Now, let’s make that order confirmation page shine. A well-designed confirmation page isn’t just pretty; it’s crucial for boosting customer confidence and reducing cart abandonment. This guide will show you how to edit your WooCommerce order confirmation page, even if you’re a complete coding newbie.
Why Edit Your WooCommerce Confirmation Page?
Think of your order confirmation page as the final handshake of your sales process. A poorly designed page can leave customers feeling unsure or even frustrated. Here’s why a well-crafted page matters:
- Increased Customer Confidence: A clear, concise confirmation reassures customers that their order was received and processed correctly.
- Reduced Customer Queries: A comprehensive page answers common questions, minimizing support tickets.
- Improved Branding: Match your confirmation page’s style to your overall brand for a cohesive customer experience.
- Opportunities for Upselling/Cross-selling: You can cleverly suggest related products or add-ons right after the purchase.
Let’s dive into the ways you can customize it.
Method 1: Using the WooCommerce Settings (Easiest Method)
The easiest way to make basic changes is through WooCommerce’s built-in settings. This works best for minor adjustments to the text.
1. Access WooCommerce Settings: Go to your WordPress dashboard, navigate to WooCommerce > Settings > Emails.
2. Locate “Customer Order Received” Email: This section controls the email *and* the text on the order confirmation page.
3. Edit the Email Template: You can adjust the subject line, email body text, and the “Order Details” section displayed below the email body which also appears on the page. You can simply add text like “Thank you for your order! We’ll send you another email when it ships.” or add your branding details.
Example: Replace generic “Thank you for your order” with “Woohoo! Your [Your Shop Name] order is confirmed!”
This method is limited. For significant visual changes or adding custom functionality, you’ll need to delve into code.
Method 2: Using a Child Theme (Recommended for Significant Changes)
Modifying your theme directly can be overwritten when updating. A child theme is a safer approach. If you’re not familiar with child themes, this is best discussed in a separate article, but the essential concept is it allows customisation without affecting the parent theme.
Method 3: Customizing with Code (Advanced Method)
This requires coding knowledge and is the most powerful but also the riskiest method if you don’t know what you are doing. Always back up your website before making any code changes.
You’ll need to edit the `woocommerce_order_details_after_order_table` hook. This hook is added after the order table in the confirmation page.
add_action( 'woocommerce_order_details_after_order_table', 'add_custom_confirmation_text' );
function add_custom_confirmation_text( $order ) {
?>
Thank you for your order!
Your order number is: get_order_number(); ?>
We'll send you an email with tracking information once your order ships.
<a href="">View your account
<?php
}
This code adds a custom message after the order table. You can modify the text inside the `
` tags to your liking. You can also add more sophisticated elements. This example simply adds a paragraph with a link to the user’s account. Remember to place this code in your child theme’s `functions.php` file.
Conclusion
Editing your WooCommerce order confirmation page significantly enhances the customer experience. Start with the simple settings adjustment, and then explore child themes and coding for more advanced customisations. Remember to always test your changes thoroughly before going live. If you’re unsure about code modifications, it’s always best to seek help from a WordPress developer.
