# How to Disconnect and Reconnect Square and WooCommerce
Are you experiencing issues with your Square and WooCommerce integration? Need to disconnect your Square account for troubleshooting or to switch to a different payment gateway? Or perhaps you’ve made changes and need to reconnect everything? This guide provides a step-by-step process to smoothly disconnect and reconnect your Square payment gateway with your WooCommerce store. We’ll cover both scenarios and offer troubleshooting tips along the way.
Disconnecting Square from WooCommerce
Before you begin, it’s crucial to understand that disconnecting Square will cease all Square-processed payments through your WooCommerce store. Make sure you have a backup plan in place if you’re expecting orders. Here’s the process:
Step 1: Access WooCommerce Settings
- Log in to your WordPress dashboard.
- Navigate to WooCommerce > Settings.
- Click on the Payments tab.
- Scroll down until you find the Square payment gateway. It might be listed under other payment gateways.
- Click on the “Manage” link next to the Square gateway. (The exact wording might vary slightly depending on your Square plugin version).
- You should now see Square’s settings page. Look for an option to disable or deactivate the gateway. This typically involves unchecking a box or selecting a “disabled” status. Save changes.
- While not strictly necessary for disconnecting, removing the Square plugin completely will ensure no lingering code interferes with future integrations. You can do this by going to Plugins > Installed Plugins, locating the Square plugin, and clicking “Deactivate” and then “Delete”. Be sure to backup your website before performing this step.
- If you deleted the Square plugin, you’ll need to reinstall it. Go to Plugins > Add New, search for “Square WooCommerce,” and install and activate the official plugin from Square.
- Navigate back to WooCommerce > Settings > Payments.
- Click on “Set up” or “Configure” (the wording may vary) next to the Square payment gateway.
- You will be prompted to log in to your Square account. Enter your Square credentials.
- Square will request authorization to access your account information. Review the permissions carefully before granting access.
- Once connected, you can configure various payment settings specific to your Square account, such as which payment methods to enable (e.g., credit cards, Apple Pay). Save your changes.
- Connection Errors: Double-check your internet connection and ensure your Square account is active and functioning correctly.
- Authentication Problems: Ensure you’re using the correct Square login credentials. If you’ve recently changed your password, update it in the WooCommerce settings.
- Plugin Conflicts: Deactivate other plugins temporarily to rule out conflicts.
- Outdated Plugin: Ensure you are using the latest version of the Square WooCommerce plugin.
Step 2: Locate and Disable Square
Step 3: Deactivate the Payment Gateway
Step 4: Remove the Square Plugin (Optional)
Reconnecting Square to WooCommerce
Once you’ve disconnected Square, reconnecting is straightforward, provided you still have your Square account credentials.
Step 1: Reinstall the Square Plugin (if removed)
Step 2: Configure the Square Payment Gateway
Step 3: Authorize the Connection
Step 4: Configure Payment Settings
Troubleshooting and Common Issues
Conclusion
Disconnecting and reconnecting Square with WooCommerce is a relatively straightforward process, though it’s important to follow each step carefully. By following this guide, you can effectively manage your payment gateway integration, troubleshoot issues, and ensure a smooth checkout experience for your customers. Remember to always back up your website before making significant changes. If you encounter persistent issues, consult Square’s support documentation or seek assistance from a WordPress developer.
